Commitment To ServiceUPTOWN is dedicated to service and value. All of our licensed specialists sincerely enjoy what we do and it is reflective on the smiles and repeat business of our clients. We promise individual attention and great value for all of our customers.
To ensure all aspects of your services are received, being on time for your appointment is greatly appreciated. We schedule appointments according to our specialists’ availability and specialty. If you are running late, please let us know and we will do our best to accommodate you. Arriving late will likely limit the time allocated for your service.
Cancellations of all spa services require a 24-hour notice. A no-show on a scheduled package day will result in forfeiture of gift certificate. Thank you for your consideration and understanding.
Gratuities are not included in the price of services or gift certificates, but are always greatly appreciated.